TotalPsychics.com Terms and Conditions
The website TotalPsychics.com is property of ESOTV USA LLC, 6300 N Wickham Rd, Suite 130 PMB 201, Melbourne Florida 32940.
This website provides astrological and/or esoteric content, reports, information, and access to telephone, live chat and e-mail consultations. Certain premium services may require registration and/or payment. Premium services are available to individuals over the age of 18. In addition, TotalPsychics.com does not permit use of the services by residents from countries, states, or provinces where such services are prohibited by law. You certify that the information given to TotalPsychics.com on registration is true and complete. TotalPsychics.com will not be responsible for any false statements made in registration. If due to any technical problems on TotalPsychics.com's side you can't enjoy the premium service you paid for you'll get a full refund.
All material posted here is copyright protected.
By using this website, you agree to the following terms and conditions:
1. I am an adult of at least 18 years of age.
2. I understand that the content of this site as well as all readings are for entertainment purposes only.
3. I am not from a country, state, or province, that may prohibit astrological and/or esoteric content, reports, information, and access to telephone, live chat and e-mail consultations.
4. I acknowledge and accept that advertising or soliciting in any form on any part of website without the express written permission of TotalPsychics.com is prohibited and will be prosecuted.
5. I agree that I will not charge back on my credit card account, as that could be construed as fraud on my part. The only circumstance where a charge back would be accepted is if my credit card was stolen and used to illegally to access the services of TotalPsychics.com.
6. I agree that by using TotalPsychics.com, I will periodically receive e-mails information and promotional communications from TotalPsychics.com.
7. I warrant that I will use TotalPsychics.com for lawful purposes only. I will never use my membership or account to do any of the following:
- Promote or transmit any harmful, threatening, unlawful, harassing, defamatory, obscene, abusive, hateful, racially, ethnically or otherwise unacceptable content.
- Promote or transmit any material associated to minors, bestiality, incest, extreme sado-masochism or bondage.
- Distract, harass, disturb another Member and/or Expert and/or Visitor of TotalPsychics.com or any other person.
- Try to acquire personal information, login details or account from any Member and/or Expert.
- Represent myself as being an agent, associate, employee, owner or representative of or as being otherwise connected to TotalPsychics.com.
- Advertise, promote any other service, website or business on TotalPsychics.com.
8. The Service
8.1 The psychic phone reading service (the Service) provided by ESOTV USA LLC (the Operator) can be accessed by calling the service phone numbers advertised. By using the Service, the Customer agrees to pay the relevant advertised fees.
8.2 Registration: In order to use the Service Customers are required to register by phone with the help of a Customer Service representative. During the registration process we require the following information:
- Date of birth
- Address and credit card billing address
- Phone number
- E-mail address
- Credit card number, expiry date, CSC
As part of the registration process the Customer automatically gives permission for ESO TV to record the information above. If any of the information above is missing or incorrect, the Customer’s registration will be incomplete and the Customer will be unable to use the Service.
During the registration process we will check the validity of the credit card details. In the beginning of the verification process we allocate 1 USD on the Customer's credit card. At the end of the verification process we release the allocated amount. This amount will not be a real charge on the Customer’s credit card. At the end of the registration process our system will generate a unique 4-digit PIN code for the Customer. This 4-digit PIN code can then be used to log into our system. This PIN can be changed at any time by the Customer.
8.3. Pay as you talk to a toll free number using your credit card.
Customers dial the advertised toll free number, and, listening to the spoken instructions, when prompted enter their credit card details using their telephone key pad, or provide information to our telephone operators. In case the Customer’s balance reaches 0 minutes and Customer has not purchased either a prepaid minute package or a subscription and the previously purchased minutes have already run out, the Customer may still use the service at the following rates/min:
Elite Psychic: 13 USD/min
Master Psychic: 8.99 USD/min
Trusted Psychic: 4.99 USD/min
The Service is based on call minutes, so after the commencement of each minute, one complete minute is deducted from the Customer’s Credits balance.
8.3.1 Pay as you talk to a premium rate number. Where available and permited, users may call the service using their telephone, and the call will be charged to the users telephone bill / account at the advertised rate.
8.4. Discounted Pre Paid phone reading packages using a credit card on line
Can be purchased by the customer on line at discounted rates as advertised. Carefully follow the on-line instructions. You will be asked to choose the pre paid package and number of pre paid reading minutes you wish to buy, enter your credit card details on line and or on our automated telephone system and or to one of our live operators.
Subscription and prepaid package prices are available (prices and rates/min) to the Customer on the service website (us.TotalPsychics.com). The Customer may also be informed about packages and prices by one of the Customer Service representatives. The Customer can choose the best available payment option. The billing will appear on the Customer’s credit card statement as TotalPsychics.com 888-673-7688. An additional processing fee may be charged by your Bank or the Credit Card Processing Company.
If the charge is successful, the call minutes or subscription minutes will be added to the Customer's virtual balance.
The Customer may choose between the following offers:
8.4.1 Purchasing a monthly subscription
By choosing this offer, Customer can buy 20 minutes for 40 USD which can be used up only with Trusted Psychics. The Price of subscription is: 40 USD/month
By signing up for subscription The Customer acknowledges that ESO TV will charge automatically each month the subscription’s monthly fee to the Customer’s credit card that was provided during registration. The charge will be done each month on the same day that the Customer purchased the subscription. After three unsuccessful attempts to charge the Customer’s credit card, the Operator will suspend the subscription until this situation will be settled with the Customer.
The Customer may cancel the monthly subscription at any time by sending a written notice via email to firstname.lastname@example.org
or calling the customer service phone number.
8.4.2 Buying a Psychic Reading Prepaid package:
The customer may add credits to the virtual account by buying a prepaid package.
The packages and their prices:
50 pre paid minutes with a Trusted Psychic with 15 bonus minutes, 65 minutes added to customer’s account: 249 USD This package is a $325 dollar value, customer save 76 USD. It can be used for 65 minutes with a Trusted Psychic, or 36 minutes with a Master Psychic or 25 minutes with an Elite Psychic, or
20 pre paid minutes with a Trusted Psychic with 5 bonus minutes, 25 minutes added to customer’s account: 99,8 USD This package is a 129 USD value, customer save 29 USD. It can be used for 25 minutes with a Trusted Psychic, or 14 minutes with a Master Psychic or 10 minutes with an Elite Psychic or
10 pre paid minutes with a Trusted Psychic with 2 bonus minutes, 12 minutes added to customer’s account: 49,9 USD This package is a 60 USD value, customer save 10 USD. It can be used for 12 minutes with a Trusted Psychic, or 7 minutes with a Master Psychic or 5 minutes with an Elite Psychic.
8.5 ESO TV reserves the right to introduce new offers and promotions at any time. These will be advertised on the ESO TV website, along with the time period they will be eligible.
8.6 ESO TV reserves the right to change the prices of the Service. Any such changes will not affect the costs of psychic reading packages and subscription which have already been purchased by the Customer. In case of any change of the prices of the Service, the rate of packages and subscription already purchased remains the same.
8.7 Description of Services.
TotalPsychics.com connects its registered users with psychic advisors specializing in areas such as tarot, love and romance, career and goals, numerology, i-ching, dream analysis, pet psychics and more. Registered users can speak with psychic advisors via a toll free number. In addition to the aforementioned Services, TotalPsychics.com also provides horoscopes for registered users and non-registered users of the Website. The opinions expressed by psychic advisors are not necessarily those of TotalPsychics.com. Psychic advisors providing services via the Website and/or the toll free number are independent contractors of TotalPsychics.com and are neither employees of, nor supervised by, TotalPsychics.com or ESOTV USA LLC.
9.1 The Credit Card Service is available to registered Customers only. The Customer can log in to the system by calling the service telephone number and by entering their unique 4-digit PIN code. The system will advise the Customer of their current Credits balance then the Customer can choose one of the following options:
- Select and consult a psychic the Customer appreciates to be best suited
- Buy psychic reading packages
- Contact a customer service representative
The Customer will hear a warning signal when there is only one minute left on their Credits balance. The Expert will also hear this signal. The Customer will be informed that they have less than a minute on their account and the Customer may continue the conversation at the rate of XX/min. If the Customer continues the conversion on these terms, the additional minutes will be charged to the Customer's credit card at the end of the psychic conversation.
9.2 Registration is not required to use the premium rate service billed directly to the users telephone account. The user must be the telephone account holder and or have the telephone account holders permission to make the call.
10. The Operator does not take responsibility for any advice or statements regarding the future provided to the Customer. The Customer may, or may not, use the information obtained during the provision of the Service entirely at their own risk.
11. The Operator does not monitor nor check any information provided during the operation of the Service. The Operator is not responsible for the validity, accuracy, applicability, quality or otherwise of the content provided during the Service.
12. The Service is for adults only, who are 18 years or older.
13.1 The Psychics are not employees of the Operator. Psychics are independent contractors and are in no way employees of TotalPsychics.com.
13.2 Psychics may provide TotalPsychics.com with profile images and written biographies. Where psychics are unable to provide profile images that are appropriate or of sufficient quality, and/or where psychics may wish to protect their privacy, then stock photos or avatars may be used to represent the psychics in their on-line profiles.
14.1 The Psychics and the Customers are responsible for any communications between them. Trusting and accepting the information given by the psychic is solely at the discretion of the Customer.
14.2 ESO TV does not take responsibility for any advice or statements regarding the future or any other matter provided to the Customer. The Customer may, or may not, use the information obtained during the provision of the Service entirely at their own risk
14.3 ESO TV does not monitor nor check any information provided during the operation of the Service. ESO TV is not responsible for the validity, accuracy, applicability, and quality for the content provided during the Service. The Customer accepts that any information provided during the operation of the Service will be used at Customer’s own judgment and own risk.
14.4 . It is entirely the Customer's responsibility that the psychic selected by the Customer is satisfactory for the Customer's needs and that the psychic has the experience and knowledge that is expected by the Customer.
14.5 ESO TV does not guarantee that the selected psychic will be able to provide the information or advice that the Customer requests.
15. Information regarding finances. The Customer cannot request - either verbally or in writing - advice and evaluations regarding investments or the buying and/or selling of stocks or securities.
16. Information regarding health. The information given by the psychic regarding health issues are general and serve for entertainment purposes only. The Operator does not provide health consultancy or any other medical services. Psychics are not to act as diagnosticians, to provide medical care or prescribe medications. By using the Service the Customer agrees not to request any of these services. If there are serious health issues the Customer should visit their physician, medical practitioner or the nearest hospital.
17.1 The Customer gives consent so that the Operator may store their personal information (except the credit card information) and use it solely for ESOTV USA LLC marketing purposes (via SMS, e-mail, or phone) without any additional remuneration to the Customer
17.2 The Customer accepts that ESO TV records and stores the information given at time of the registration. ESO TV will not record any auditory information regarding the credit card details, and it provides an assurance that after the registration process is complete no information about the credit card is available except the last 4 digits of the card.
17.3 The Customer can remove permission for using their personal data at any time by giving written notice via email to email@example.com
18. The Operator will provide a customer service facility during normal business hours. Outside normal business hours a message bank service will operate.
19. Changes to Terms and Conditions
19.1 The Operator reserves the right to cancel or suspend the provision of the Service and to change the content of these Terms and Conditions.
19.2. In the event that these Terms and Conditions are changed at any time by the Operator, such changes shall be made available and appear on this website
20.1 You agree to indemnify, defend and hold harmless, TotalPsychics.com and its parents and subsidiaries, and each of their respective officers, partners, members, managers, employees, agents and attorneys, against any and all liabilities, claims, actions, suits, proceedings, judgments, fines, damages, costs, losses and expenses (including settlement costs and/or reasonable attorneys' fees) arising from or relating to your use of the Website and/or Services, and any material that you submit to or transmit through the Website, your violation of this Agreement, your infringement or violation of the rights of another, or termination of your access to the Website and/or Services.
20.2 TotalPsychics.com and its shareholders, officers, directors, employees, representatives and affiliated companies, is not responsible for any incorrect or inaccurate content posted on the website or in association with the service provided by TotalPsychics.com, whether caused by users, visitors, members, employees or the malfunctioning of the equipment or software in connection with the service, or for the conduct of any user and/or member of TotalPsychics.com and/or affiliated companies.
21. The Customer accepts that ESO TV may record the conversations with the psychics (the Service) for quality assurance.
22. In case the selected psychic is not available to take the Customer’s call, due to any reasons including but not limited to being in a conversation with another Customer, ESO TV will Connect back to the menu where Customer can choose other psychic or our system helps them to choose an available psychic. The information appearing on the website regarding the availability of the psychics is informative; the Customer will hear the correct information on the phone by calling the service number
23. Refund policy
Customer is only eligible for refund in case of technical problem or dysfunction of the ESO TV Service.
Refunds for credit card phone readings can only be given in the form of reimbursement to the users credit card charged for the call.
In case of Customer’s dissatisfaction in relation to a reading with a certain psychic and based on a negotiation with our customer service maximum 10 bonus minutes can be given entirely at our discretion. Any bonus minutes given may only be used with a psychic who has the same cost or lower as the Customer had been spoken with before and was not satisfied with.
No refunds for premium rate telephone calls can be given.
24. By using the Service the Customer agrees to the automatic and unequivocal acceptance of these terms and conditions and for the avoidance of doubt, use of the service in any way, signifies the users acceptance of these terms and conditions.